CUSTOMER POLICY

Who We Are

Our website address is https://solaramindsy.com.
SolarAmindsy is an online platform dedicated to sharing and promoting the book “The Light I Never Knew” and related educational and spiritual materials.

We are committed to ensuring that your visit to our website is safe, transparent, and respectful of your privacy.

Comments

When visitors leave comments on our site (if applicable), we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam and maintain platform security.

An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

Once your comment is approved, your profile image (if linked with Gravatar) will appear publicly next to your comment.

Media

If you upload images to the website (e.g., profile photo, testimonial image, etc.), please avoid uploading images that contain embedded location data (EXIF GPS).
Visitors to the website may be able to download and extract such location data from uploaded images.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to help us recognize your preferences.

  • If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies will last one year.
  • If you visit our login page (if available), a temporary cookie will be used to determine if your browser accepts cookies. This is discarded when you close your browser.
  • When you log in, we use cookies to remember your login information and display preferences. Login cookies last two days, and screen options cookies last one year. Selecting “Remember Me” extends login for two weeks.
  • Editing or publishing content may create an additional cookie that stores the post ID. It expires after one day.

You can disable cookies in your browser settings, but some features of the website may not function properly.

Embedded Content from Other Websites

Articles or sections on this website may include embedded content such as videos, images, or articles.
Embedded content behaves exactly as if you visited the source website directly.

These external sites may collect data about you, use cookies, or track your interactions with that embedded content — especially if you are logged in to their platform (e.g., YouTube, Instagram, TikTok, etc.).

Who We Share Your Data With

If you request a password reset (for registered accounts), your IP address will be included in the reset email for security verification.
We do not sell or share customer data with unrelated third parties.

How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely to allow automatic approval of future comments.
  • Registered users (if any) may view, edit, or delete their personal data at any time, except for their username.
  • Website administrators may also access and edit user information for moderation and compliance purposes.

Your Data Rights

If you have an account on this site or have left comments, you may request:

  • A copy (exported file) of your personal data stored on our system.
  • Deletion of your data, unless we are legally required to retain it for administrative or security purposes.

To make a data request, please contact us at:
📩 admin@solaramindsy.com
Subject: Customer Data Request

Where We Send Your Data

Visitor comments and form submissions may be screened through automated spam detection services and website security tools.

Disclaimer

All content, materials, and references provided on SolarAmindsy.com are published for informational and educational purposes related to The Light I Never Knew.
We make no representations or warranties regarding any third-party entities or websites mentioned.
For clarification or verification, please contact us directly at admin@solaramindsy.com.

We value your trust and are committed to providing accurate, reliable, and respectful communication with all visitors and customers.

Last Updated: October 2025
📍 SolarAmindsy, Malaysia